“The combination of Oracle Business Intelligence and Oracle’s Siebel CRM On Demand has significantly increased the informative value of the data, resulting in a clear increase in productivity.” Paul Danneels Chief Information Officer Flemish Job-finding and Vocational Training Service (VDAB)

“Oracle provides us with the infrastructure and the applications that make it possible for us to provide job-seekers with rapid and specific information on the availability of suitable jobs. We now reach three times more people than before and have reduced the time spent looking for work.” – Paul Danneels, Chief Information Officer, Flemish Job-finding and Vocational Training Service (VDAB)

The Flemish Job-finding and Vocational Training Service (VDAB) is a public service-provider that works as a driving and implementing force to enable a transparent and dynamic labor market in Flanders, Belgium. To achieve its mission in the most efficient manner possible, VDAB offers an extensive range of job-finding, training and education, and career counseling services. VDAB works on behalf of job-seekers, employees, and employers and aims to deal with each client group in the most effective way. Up-to-date IT applications are an essential component to the successful execution of the organization’s mission. Alongside traditional means, VDAB uses job-finding computers and comprehensive, Web-based applications as alternate channels for providing service. IT plays a crucial role in the specific organizational transformation that VDAB has planned for the next few years, as it plans to transition to increasingly focus on career management services, rather than just job-seeking resources.


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